Privacy Policy

Effective Date: June 17, 2025

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At Glory Road Living Facilities Inc., your privacy is our priority. Whether you're a current resident, a family member, or a visitor to our website, we are committed to safeguarding the personal and financial information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with best practices and applicable laws.

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1. Information We Collect

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We may collect personal, medical, and financial information through our website, in-person conversations, phone calls, intake forms, and care planning meetings. This may include:

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Personal & Contact Information

• Full name, address, phone number, and email

• Emergency contact information

• Date of birth, gender, and identification numbers

 

Resident Care Information

• Health history, medical conditions, and care needs

• Medications, physician and provider details

• Progress notes and care plan updates

 

Financial Information

• Credit card, debit card, or bank account numbers (for billing purposes)

• Insurance and payment provider details

• Monthly rent payment amounts and billing history

• Authorizations for recurring payments

 

2. How We Use Your Information

 

We collect and use your information to:

• Develop and maintain individualized care plans

• Communicate with families, physicians, and other care providers

• Process payments and manage resident billing accounts

• Comply with regulatory requirements and licensing bodies

• Provide customer service and respond to inquiries

• Improve our website and administrative systems

 

3. Protection of Financial and Health Information

 

We understand the sensitivity of your financial and medical data. That’s why we implement administrative, technical, and physical safeguards to protect:

• Credit/debit card numbers

• Bank account and routing details

• Monthly rent records and invoices

• Personal and medical history files

 

Access to this information is restricted to authorized staff members and secure payment processors only. We never store full card information unless explicitly authorized and required for ongoing billing.

 

4. Sharing of Information

 

We do not sell or rent your personal or financial information. Your data may only be shared with:

• Healthcare providers involved in your care

• Authorized financial or billing services

• Legal or regulatory authorities when required

• Third-party vendors under signed confidentiality agreements

 

5. Your Rights and Choices

 

You have the right to:

• Request access to your personal and financial information

• Correct or update any inaccurate information

• Withdraw consent for communication or billing methods

• Request deletion of records (where applicable by law)

 

To exercise these rights, contact our administrative office directly.

 

6. Cookies and Website Use

 

When using our website, we may collect non-identifying information (browser type, IP address, pages visited) to improve site performance. Our site may also use cookies to remember your preferences. You can manage cookie settings through your browser.

 

7. Policy Updates

 

We may revise this Privacy Policy as our services or legal obligations change. The most current version will always be available on our website, with the effective date clearly noted.

 

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

 

Jackie Davis, Operations Director

832-845-5516

jackie@gloryroadlivingfacilitiesinc.com

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Damon Davis, Owner

832-314-3761

damon@gloryroadlivingfacilitiesinc.com​

 

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